Your KOA’S order is important to us! We're here to help you stay informed from checkout to delivery.
How to Track Your Order
1. Check your email
Look for your order confirmation and any shipping confirmation emails from KOA’S. Once your order ships and tracking information becomes available, your shipping confirmation may include a tracking link.
2. Open your tracking link
Select the tracking link in your shipping confirmation email to view the latest available shipment updates.
3. Check for updates
Tracking information may take some time to appear after a shipping label is created. Check again later if your tracking link hasn't updated yet.
Don't See Your Tracking Information?
If you haven't received tracking details, first check your email's spam or junk folder.
If your order has shipped but the tracking link isn't working, or you need help locating your order, contact us with your order number and the email address used at checkout.
For your privacy, please don't send payment card details or passwords.
Questions About Your Order?
Visit our Contact Us page, and we'll do our best to assist you.
Thank you for shopping KOA’S — Convenience. Quality. Value.